[COF] Circle of friends: Server Outage 5-22-14 - [COF] Circle of friends

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Server Outage 5-22-14

#1 User is offline   AbsoluteChaos 

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Posted 22 May 2014 - 10:23 PM

From the provider..

"Thank you for contacting us. It appears NYC is seeing an issue at the moment. We're investigating and trying to determine if this is another power related event or caused by something else. Please bare with us as we investigate and follow the "events log" log in your control panel for the latest information."

We will keep you updated
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#2 User is offline   Eowyn 

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Posted 22 May 2014 - 11:26 PM

Thank you Chaos for working on this.

I learned tonight how much I really appreciate playing at COF. (I learned this by playing at other servers)


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#3 User is offline   Ron Obvious 

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Posted 23 May 2014 - 12:48 AM

Update @ 11:42pm EDT: Internap has dispatched technicians to the site and is working to get the failed UPS back online or bypassed. In the meantime, we are moving the power cords on two of our internal switches to restore connectivity to customers whose machines are not actually off (including all voice server customers). That operation should be completed within approximately 30 minutes.

Update @ 12:22am EDT: Internap tells us that there is a failed breaker that is preventing them from connecting up either utility or generator power. They have not provided an ETA on fixing that condition. We are also still waiting for their on-site tech to move our power cords.

Update @ 12:34am EDT: Internap has finished moving the switch cords. They are still working on restoring the power and say that it will be a complicated, multi-step fix.
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#4 User is offline   Ron Obvious 

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Posted 23 May 2014 - 08:03 AM

Update @ 3:02am EDT: Internap replaced the failed breaker and says that all power has been restored and will remain restored.
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#5 User is offline   AbsoluteChaos 

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Posted 23 May 2014 - 11:02 AM

Quote

Update @ 3:02am EDT


you stayed up - lol .... Sorry I passed out at 12 or so..
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#6 User is offline   Ron Obvious 

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Posted 23 May 2014 - 11:30 AM

Nah. I saw that update this morning.
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#7 User is offline   AbsoluteChaos 

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Posted 23 May 2014 - 05:09 PM

Closing Post
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